Epoq IT has successfully delivered effective technical services and solutions across a wide range of industry sectors and businesses of all sizes.

Our experienced team are also very familiar at working with industries driven by legislation. In particular the legal, pharmaceutical and recruitment sectors. Epoq IT will design, install, support and document your IT systems to meet regulatory risk and compliance guidelines.

 

  • IT documentation, strategy and roadmaps
  • IT infrastructure consultancy, design and implementation
  • 24/7 ITIL service desk
  • Account managers and technical account managers
  • Onsite desk-side support
  • Proactive system monitoring to maximise system uptime and pre-empt problems
  • Inventory and asset management
  • IT systems to meet regulatory risk and compliance guidelines
  • IT compliance documentation
  • IT security, cyber security and data protection solutions
  • Solutions to protect your systems from data leakage and data loss, including employees leaving or loss of mobile devices
  • Effective and flexible remote working solutions
  • IT solutions and technical support for new offices or office moves
  • Technology to support your business, for example: recording/billing systems, CRM systems, e-detailing systems, cloud based resources, clinical trial management systems, interactive voice response systems, electronic data capture and access control systems
  • Internet and connectivity solutions
  • Reliability, resilience, business continuity and disaster recovery solutions
  • Crisis management solutions for example; systems failure or cyber attack
  • User awareness maximising the potential of your technology and education around cyber threats to minimise risk to your business
  • Virtualisation solutions
  • Cloud systems design and consultancy

“We have used Epoq for our IT support for a number of years. They have been involved in our maintenance of our system from two separate offices, together with advising on regular updates for both hardware and software. They have also been involved in budgeting for additional IT equipment over the years. We have always found them to be conscientious and reliable with a quick response time when problems occur.”

Malcolm Kempton
Managing Director of Kempton Carr Croft
We transform businesses using our four core technology management packages
Our team has specially developed a range of support solutions to help our customers recognise the strategic advantages surrounding their IT infrastructure.
  • Complete compliance & cyber security solutions for SMEs
  • Flexible support solutions that keep your IT set up in top
  • Comprehensive back-up against fire, flood, disaster & misc events
  • Expertise in IT planning, projects and compliance. MyCIO provides ...