Check out our SME IT Services Bundles below to discover which Service Pack is right for you.

You can also GET IN TOUCH to discuss which package best fits your business needs, and any other requirements you may have.

We offer 3 SME IT Service bundles, based on:

  • The size and maturity of your business.
  • Your sector
  • The complexity of technical requirements

Managed IT Service Options
Business Basics Pack

Standard Services Pack

Premium Services Pack

Microsoft 365 Business
Microsoft 365 Business Standard
Microsoft 365 Business Premium
Email & Messaging
Cloud Data Storage
Webroot Anti-Malware
Microsoft 365 Security Check – Initial Audit
Service Packs & Security Updated
Workstations – Fully Managed*
Access & Identity Management
Encryption Management
Cloud Data Backup Time Based Retention
Email Security
Data Loss Prevention
Password Management
Monthly Security Awareness Training



Choose the package that meets your needs with confidence and rely on our expertise to run your IT.
Includes apps as specified in your bundle. Other options available on request.
An on-boarding charge applies (includes in-depth Business IT Review with CIO-level IT Expert, Analysis and Recommendations, IT Roadmap, Scoping Document & Remote Management Set-up and Reporting Set-up. *Includes up to 2 workstations per user ** Includes additional user device installation and printer, router and switch installation taking less than one day to install: excludes larger projects.
*What is included in a fully managed workstation
  • Dedicated IT Service Manager
  • Professional Service Desk – 8.00am-6.00pm weekdays (other options available)
  • Guaranteed Response Times
  • Call Logging & Tracking
  • Call Quality and Customer Satisfaction rating on every call
  • Server & Workstation Maintenance & Monitoring
  • 3rd Party Application Licenses, Support and Management as per your chosen package
  • Unlimited Telephone Support
  • Unlimited Remote Maintenance and Monitoring
  • Unlimited Remote or Onsite Support for **routine service requests

Microsoft 365 options for Small and Medium sized businesses (SMB) – applications and secure cloud services.

What’s included in your Epoq IT Services bundle

Business Basics

Solution for businesses that need easy remote solutions with Teams, secure cloud storage and Office online (desktop versions not included).

  • Includes web and mobile versions of Word, Excel and PowerPoint.
  • Microsoft Teams, Exchange OneDrive, SharePoint secure cloud storage, and Office Online (desktop versions not included).

Business Standard

For businesses that need full remote work and collaboration tools including Teams, secure cloud storage, business email and premium Office apps across devices.  

  • Includes Outlook, Word, Excel, PowerPoint, Publisher (PC only) and Access (PC only)
  • Microsoft Teams, secure cloud storage and business email

Business Premium

For businesses that require secure, remote work solutions with everything included in Business Standard, plus advanced cyberthreat protection and device management.

  • Includes Outlook, Word, Excel, PowerPoint, Publisher (PC only) and Access (PC only)
  • Microsoft Teams, Exchange, OneDrive, Sharepoint, Intune, Azure Information Protection.

Find out more about our related services

Unit 9 Anglo Office Park
Lincoln Road
Cressex Business Park
High Wycombe
HP12 3RH

Sales: 01494 976939

All Other Enquiries & Support: 01494 444065

Company Registration No. 4506070

VAT No. 795 3850 80

© 2021 Epoq IT, all rights reserved

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