Continuous developments and updates in IT and technology can challenge and benefit the way your business operates, not only today but also tomorrow. The future can’t be predicted but Epoq IT can help position you to tackle the problems and capitalise on upcoming opportunities.

This is why we look to build long term partnerships with our clients, not only in respect of excellent service delivery but also through knowing industry trends that enable us to deliver leading and award-winning IT solutions and expertise that ensure your business performs better.

Our experienced teams work to provide IT consultancy and strategic insight to ensure your technological infrastructure meets its commercial needs through continued support:

Account Management: 

Our account managers and technical account managers undertake a ‘business IT assessment’ that provides a straightforward, visual report to ensure the right solutions are in place and your objectives are met.

24/7 Service Desk: 

Our round-the-clock coverage allows you to speak directly to a technical engineer any time of the day or night to help quickly resolve any problems that may arise.

Transforming business with our technology management packages

Our team has specially developed a range of support solutions to help our customers recognise the strategic advantages surrounding their IT infrastructure.

Cyber security management  

Protecting your business against cyber threats.

  • Expert consultancy to ensure everything is updated and tested
  • Meets regulatory requirements around cyber security
  • Increases procurement opportunities for government and private contracts

IT support management 

Maximise your business opportunities with award-winning IT expertise.

  • 24/7 Service Desk – speak to an engineer around the clock
  • System Maintenance – prevent future problems through maintenance and updates
  • Proactive Monitoring – monitoring and alerting with core-hour remediation

Backup, disaster recovery and prevention    

Safeguarding your business and its reputation.

  • Supports GDPR compliance
  • Fully tailored to incorporate your company policies
  • Protects your business against downtime, regulatory risks and reputational damage

IT strategy management

A complete solution for managing your IT strategy and effectiveness, compliance, risk management and cyber security.

  • A flexible and outsourced CIO service
  • Cost effective packages for SMB’s based on monthly subscription
  • Expert consultants highly experienced at working within regulated industries
MySecurity

Cyber security management

MySupport

IT support management

MyRecovery

Backup, disaster recovery and prevention

MyCIO

IT strategy management

Epoq’s response is fast and effective, understanding the needs and demands of our business and the importance of uptime on all aspects of our reactive service business systems. Their methodical approach to incorporating new technologies into our business has delivered smooth implementation and integration into our organization. All the staff are professional and patient with all queries both on-site and on the phone.

Robert Ward
UK Operations & Coffee Specialist at Gruppo Cimbali SpA

Team member profile

David Wills
Co-founder and Sales Director

David has a wealth of experience in senior technical and sales positions in the IT industry over the past 25 years.