Continuous developments and updates in IT and technology can challenge and benefit the way your business operates, not only today but also tomorrow. The future can’t be predicted but Epoq IT can help position you to tackle the problems and capitalise on upcoming opportunities.
This is why we look to build long term partnerships with our clients, not only in respect of excellent service delivery but also through knowing industry trends that enable us to deliver leading and award-winning IT solutions and expertise that ensure your business performs better.
Our experienced teams work to provide IT consultancy and strategic insight to ensure your technological infrastructure meets its commercial needs through continued support:
Our account managers and technical account managers undertake a ‘business IT assessment’ that provides a straightforward, visual report to ensure the right solutions are in place and your objectives are met.
24/7 Service Desk:
Our round-the-clock coverage allows you to speak directly to a technical engineer any time of the day or night to help quickly resolve any problems that may arise.
Transforming business with our technology management packages
Our team has specially developed a range of support solutions to help our customers recognise the strategic advantages surrounding their IT infrastructure.
Cyber security management
Protecting your business against cyber threats.
- Expert consultancy to ensure everything is updated and tested
- Meets regulatory requirements around cyber security
- Increases procurement opportunities for government and private contracts
IT support management
Maximise your business opportunities with award-winning IT expertise.
- 24/7 Service Desk – speak to an engineer around the clock
- System Maintenance – prevent future problems through maintenance and updates
- Proactive Monitoring – monitoring and alerting with core-hour remediation
Backup, disaster recovery and prevention
Safeguarding your business and its reputation.
- Supports GDPR compliance
- Fully tailored to incorporate your company policies
- Protects your business against downtime, regulatory risks and reputational damage
IT strategy management
A complete solution for managing your IT strategy and effectiveness, compliance, risk management and cyber security.
- A flexible and outsourced CIO service
- Cost effective packages for SMB’s based on monthly subscription
- Expert consultants highly experienced at working within regulated industries
Epoq’s response is fast and effective, understanding the needs and demands of our business and the importance of uptime on all aspects of our reactive service business systems. Their methodical approach to incorporating new technologies into our business has delivered smooth implementation and integration into our organization. All the staff are professional and patient with all queries both on-site and on the phone.
UK Operations & Coffee Specialist at Gruppo Cimbali SpA