Client area

General enquiries

Client area

General enquiries

Gary Swanwick

Co-founder and Managing Director

Gary has over 20 years’ experience in the IT industry advising corporate and SME clients and is a winner of the Buckinghamshire Entrepreneur of the year award.

‘I get a real buzz when clients realise the value a well thought out IT strategy plays in the success of their business, whether it’s helping win new clients and creating a competitive advantage or modernising their infrastructure to improve efficiency, compliance or remote working benefits’.


  • Wolverhampton Wanderers
  • Helping the local business community in my role as Ambassador for Young Directors for the Institute of Directors
  • Adventures and good food with family and friends

David Wills

Co-founder and Director

David has a wealth of experience in senior technical and sales positions in the IT industry over the past 25 years.

‘I am still amazed by the way IT has evolved in the 15 years since we started Epoq, and now once again we are going to see another great change in direction with the way data is used throughout Europe with the new GDPR directive coming in. That’s the excitement that thrives in technology, it’s a never-ending story, a bit like a film with no ending and you’re left wondering what will be next!’


  • Classic campers and German cars, they just work don’t they?!
  • Avid horse racing fan, enjoy a day at the races and my annual trip to Longchamp for the ARC
  • Being a good father and husband, and doing stuff with my family

James Clark

Operations and Technical Services Director 

Joining the company in 2007, James previously held a long standing senior IT management position at a global pharmaceutical corporation.

‘I’m the typical IT guy who wants the world to work as logically and efficiently as possible and that drives my desire for continual improvement to the way we run our own business and to the way we deliver our service and advice to our customers.  Knowing that we have utilised technology to revolutionise both ours and our customers businesses is very rewarding’.


  • Family
  • Friends
  • Films
  • and football!

Chris Greenwood

Head of Projects

Joining the company in 2010. Chris is a qualified PRINCE2 and GDPR practitioner and has a wealth of experience helping our clients.

‘I relish the challenges that working for multiple companies brings, no day is ever the same and technology is forever evolving. Day to day, I can be technical project manager for a 200 user, multi-site Office 365 migration for a pharmaceutical company, implementing new IT strategy and processes for an estate agent, or workshopping solutions to increase productivity for a catering company.

The wide variety of work drives me forward and keeps me at the forefront of new technology. Identifying areas where technology can be leveraged to improve the business is one of the most rewarding aspects of my work’.


  • Movies
  • Gaming
  • Quantum Mechanics

Andrew Williams

Head of Innovation 

Andrew is a highly experienced and skilled IT and audio-visual expert. Drew as he’s better known has held senior positions in sectors such Formula 1 racing, Public Relations and Home Automation.

‘I’ve been working in IT for nearly two decades now and a lot has changed. The environment is constantly evolving and recently, at a much greater pace than we’ve seen before. I enjoy designing and delivering projects that use the best in class platforms that are available today but always built with the potential for expansion, development and integration in the future. Any business, large or small, needs the assurance that their investment isn’t going to be outdated in 18 months. I believe our team at Epoq holds this value as a core principal when we build our solutions – to have the best business interests of a customer at the forefront as well as solving a technical challenge’.


  • I’m an enthusiastic sports fan and enjoy watching football, motorsport and tennis
  • I also like going to live music and comedy gigs when I can grab the rare opportunity
  • I’ve been lucky to travel extensively over my career and enjoy visiting new cities and countries.

Andy Dennis

Service Delivery Manager

Andy joined the Company early 2019 bringing with him over 30 years of customer service experience.

‘My previous roles have included managing a 20 strong 24/7 server support team for a large international bank and rolling out a technical help desk in Madrid for Sun Microsystems. 

‘I am always looking for ways to improve the customer experience, be it hand in hand with the customer or with my  head buried in spreadsheets or reports, my work ethic is to ensure that every client receives service beyond expectation’. 


  • Travelling
  • Cycling
  • DIY. 

Jack Pierce

Service Desk Team Leader

Having worked in a Service Desk environment since the start of his career, Jack has garnered a good reading on how to play each member of the team to their strengths, and make use of the correct processes to tackle any problem they may face. 

‘I’m a problem solver at heart, so aside from leading the team, I’m always eager to jump in and get my hands dirty on whatever task is at hand.

It’s really important to me that our customers are left feeling satisfied with the assistance they’ve received from us – computers can be a pain sometimes and we’re here to ease that frustration’.


  • Gadgets – Tech companies are always doing something new – my loved ones tell me I have too many colour changing lights and that’s just the tip of the iceberg!
  • Photography – I love getting out and about with my camera whenever I have the opportunity 
  • Cars – I’m assured by my better half she is not jealous of my car, my friends think she probably should be.

Richard Evans

Account Manager  

Richard has over 10 years’ experience in Sales and Account Management. Before joining Epoq Richard worked for a number of years in the geo-spatial data sector for an aerial survey and satellite data analytics company.

‘I’ve always enjoyed the challenge of working in a fast moving industry with cutting edge technology that is constantly evolving and changing. I relish problem solving and working with customers to find the best solutions for their IT requirements. Each company is different and working closely to understand the way their organisations work ensures they get the best value service’.


  • Adrenaline sports – I’m always up for trying something adventurous and potentially crazy!
  • Taking part in running events and outdoor challenges
  • Spending time with my friends and family
  • Films.

Dani Miller

Office Manager

Dani started her career in IT over 20 years ago, before travelling Australia and returning to pursue Office Management in the Waste Management and Electronic Component industries.

‘Returning to IT feels like ‘coming home’ and I’m keen to engage with Epoq’s clients and support our team, albeit from a non-technical perspective this time!’


  • Avid music fan and frustrated bongo player, I love going to live gigs, big or small to support the local music scene
  • I enjoy walking my dog in the Buckinghamshire countryside but don’t ever ask me to run, that’s just not going to happen, preferring the less physical and more spiritual disciplines of Yoga, namaste! 

Account Management

Our account managers and technical account managers undertake a ‘business IT assessment’ that provides a straightforward, visual report to ensure the right solutions are in place and your objectives are met.

24/7 Service Desk

Our round-the-clock coverage allows you to speak directly to a technical engineer any time of the day or night to help quickly resolve any problems that may arise.

We've now switched to
100% remote working.

All IT Support Services are available as
usual and we're here to help businesses
with queries about remote working.

Please contact us for more information or
see our 9-point Remote Working Checklist