Future-proof your IT with proactive Managed Services

Epoq IT builds long term partnerships with clients because we take time to understand your business needs; and we support you on an on-going basis with strategy, insights, innovation and, of course, excellent service delivery.

99% of our customers rate their satisfaction with our services as excellent: Our Service Desk team members pride themselves on exceeding customer expectations every day.

And for new customers, we offer a 90-day Customer Satisfaction Pledge. Put simply, you are free to switch supplier, in the unlikely scenario that you are not satisfied with the quality of services we provide.


90-day Customer Satisfaction Pledge

Your Peace of Mind Guarantee. Ask about our Customer Satisfaction Pledge and how it applies to your business.

CONTACT US


FREE DOWNLOAD

Your complete guide to Managed IT Services
guide cover preview

DOWNLOAD GUIDE

Flexible IT Services you can rely on

SERVICE DESK – we take care of your IT infrastructure

  • ITIL and ISO20000 Service Desk
  • 99% of customers rate their satisfaction as excellent
  • Service Levels to suit your business needs
  • Fast response and proactive service 8.00 – 18.00
  • Transparent ticket updates
  • Out of hours, 24/7 IT support and on-site support options
  • Qualified staff and expertise always on hand to offer best advice
  • Dedicated Service Manager to ensure outstanding customer experience

More
MY INSIGHTS – one view, one format reporting for actionable insights

  • View all tickets and infrastructure from one real time dashboard
  • In depth health check data readily available
  • Structured monthly reporting with an expert ensures complete transparency and proactive management of issues
  • Helps to ensure ROI on your IT spend by providing clear information at every level
  • Easy to review and optimise current performance
  • Plan & budget ahead with advanced forecasting tools

More
my-security-icon
MY SECURITY – protect your IT, your staff, and your business

 

  • Extensive cyber security protection for small and medium sized businesses
  • Designed to meet compliance around cyber security
  • Data breaches, Ransomware, Phishing, Malware … our specially packaged solutions are effective and affordable protection
  • Works with any network infrastructure
  • Ask about Cyber Essentials and Cyber Essentials Plus – ideal for suppliers to regulated sectors

More
MY RECOVERY – disaster recovery and back-up solutions for successful risk management

  • Perfect-fit solutions for your business needs – on-premises, cloud or hybrid.
  • Includes recovery plan creation and management, from a simple file deletion through to a full ‘disaster’ scenario
  • Meets compliance standards around disaster recovery
  • Managed device and Microsoft 365 backup solutions
  • Expert business continuity planning service available spanning systems, people, and policies so your fall-backs are fully tested and prepared

More
DIGITAL TRANSFORMATION SERVICES – Building business resilience and IT agility for competitive edge

  • Digital solutions tailored for SMEs using commonly available tools and services, such as Microsoft 365
  • Simplified and prioritised digital transformation roadmap
  • Affordable cloud migration solutions
  • Practical and strategic support in driving cultural and operational change
  • Advanced integrations, automation, IT monitoring and management tools

More
my-cio-service-icon
MY CIO – part-time or project-based expertise available to help you navigate the way ahead

  • The affordable way to develop your business IT strategy and roadmap
  • Our proactive approach maximises your on-going operational effectiveness
  • Accurately forecast future IT spend and ensure ROI
  • Innovate with confidence to gain competitive edge
  • Flexible options to suit your strategic and project needs
  • Expert Project Services e.g. for the delivery of infrastructure replacement and migration projects
  • Ask about our 10-hour CIO and Project Services packs

More

Other Services

  • Hardware – laptops, servers, firewalls etc
  • Telephony, MPLS and Leased Lines
  • Broadband & Wi-fi
  • Domain management
  • Ask us for more information

More
Contact us

Talk to a member of our team. We’ll help you find the best IT support solutions for your business.


CONTACT US

Unit 9 Anglo Office Park
Lincoln Road
Cressex Business Park
High Wycombe
HP12 3RH

Sales: 01494 976939

All Other Enquiries & Support: 01494 444065

Company Registration No. 4506070

VAT No. 795 3850 80

© 2023 Epoq IT, all rights reserved

Sign up for our Newsletter

Keep updated with the latest news & blog posts, we don't spam and you can unsubscribe at any time.

Email Address

  • This field is for validation purposes and should be left unchanged.

 

By entering your information, you consent to your data being processed in accordance with Epoq IT's Privacy Policy

FOLLOW US