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We build long term partnerships with our clients, not only in respect of excellent service delivery, but also through harnessing industry trends that enable us to deliver expert, award-winning IT solutions that enable your business to perform better.
Our experienced teams provide IT consultancy and strategic insight to ensure your technological infrastructure adapts in line with your commercial needs through continued support:
Our account managers and technical account managers undertake a ‘business IT assessment’ that provides a straightforward, visual report to ensure the right solutions are in place and your objectives are met.
Our round-the-clock coverage allows you to speak directly to a technical engineer any time of the day or night to help quickly resolve any problems that may arise.
Epoq’s response is fast and effective, understanding the needs and demands of our business and the importance of uptime on all aspects of our reactive service business systems. Their methodical approach to incorporating new technologies into our business has delivered smooth implementation and integration into our organization. All the staff are professional and patient with all queries both on-site and on the phone.Robert Ward
UK Operations & Coffee Specialist at Gruppo Cimbali SpA