Your business is unique – and yet you likely face many challenges in common with other SME businesses, not least when it comes to IT.

Your goal is to focus on your customers and business, while your IT set up seamlessly provides the supporting systems and services you need to succeed. But how best to achieve the security, agility and value you need?

Managed IT Support Services Packs – designed for simplicity, delivered with expertise.

Epoq IT has years of experience working with many types of SMEs, providing strategic planning services alongside hands-on managed IT services. Whether you are working in a regulated sector, or simply looking to improve your IT performance, these cost-effective, ready-to-roll IT Services packages as the foundation of your outsourced services platform.

It’s never been simpler to outsource your IT headaches and gain the secure springboard you need to grow.

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Why Outsource?

• You have limited internal resources
• Cost-effective access to expertise
• Off-load technical admin
• Cost-effective, fixed monthly costs
• Clear reporting, insights and forecasting
• Guaranteed Service Levels
• Allows you to focus on business growth
• Improves ROI on IT investments
• Easier digital transformation
• Mitigates growing SME cyber security challenges
• Prevents costly downtime
• Better business continuity
• Peace of Mind

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FREE DOWNLOAD

Everything SMEs need to know about outsourcing IT support services

Already outsourcing? How to switch if you’re not satisfied…

If your current provider is not giving you the right level of service and support, you can’t afford to wait: choose a partner that is flexible, friendly and focused on what your business needs to drive growth.

We will take care of the switching process and provide a dedicated IT Service Manager to work with you every step of the way.

While we like to share the latest IT developments and trends, we’ll never try to sell you something you don’t need. One reason why, perhaps, 99% of our customers rate our services as excellent.

We also provide a 90-day Customer Satisfaction Pledge as mark of our confidence in our ability to provide your business with the extraordinary service it deserves.

Choosing the right IT Support Package for your business

Epoq IT’s Managed IT Service Packs are designed to ensure you have the right fixed-priced solution for your current and future needs:

We offer 3 SME IT Service bundles, based on:

• The size and maturity of your business.
• Your sector
• The complexity of your technical requirements

More about our SME Service Solutions

BUSINESS BASICS Pack –
scenario 1

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Ideal for a small business with a handful of employees working mostly from home, and you need to make sure they can access their emails and work files at any time, store documents securely and get easy access to technical support.

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STANDARD SERVICES Pack –
scenario 2

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You’re a fast growing business operating in a regulated sector like finance or pharmaceuticals, where data security and compliance is paramount, you need something a bit more comprehensive – like our includes identity and encryption management services and enhanced email security.

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PREMIUM SERVICES Pack –
scenario 3

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If you’re running a medium sized scale-up that’s running multiple online communication channels and handling a lot of business data, then you’re best suited to our PREMIUM SERVICES PACK    

 

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