Kempton Carr Croft - MyCIO Case Study

Kempton Carr Croft is a large independent firm of Chartered Surveyors and RICS registered valuers.

Established in 1986 Kempton CarrCroft provide property solutions for commercial and residential property and land across London and the Thames Valley.

The challenge

The directors at Kempton CarrCroft recognised that as a growing business they required a more strategic approach to their IT function and there was no one in the business with the correct skillset to fill this role. Managing Director, Rob Kerrigan adds “we thought what is our plan? our IT Strategy? –it was all finger in the air”

The solution

Epoq IT provided MyCIO, our virtual IT director service to assist Kempton Carr Croft and plug the gap. The service included

• A Business IT Assessment which delivered a clear report and presentation to the key stakeholders around the current position of Kempton Carr Croft and aligned this will the business objectives.
• The process delivered both short and long-term plans for Kempton Carr Croft, with clear milestones and actions which means they gain clarity and forecasts they were previously missing.
• Monthly meeting with their dedicated Virtual IT director to discuss the current challenges of the business such as document management, regulatory compliance, business continuity and a targeted Phishing attempt to ensure the correct decisions for the business are made.
• Quarterly business reviews to maintain the plan and give the board clarity to help transform their business through informed business decisions on technology