As a small business, you’re understandably looking to save money wherever possible, and so may well be looking at providing your IT support internally for all users.
What’s more, again as a smaller organisation, you may be contemplating focusing on employing a single engineer. However, there are likely to be some potential issues with this, including the headache of what happens when that key person is on holiday, off sick or eventually decides to move on from your company?
Equally, however great they are, and however long they have worked for you, there is, after all, only so much knowledge and expertise one individual can have, meaning there will inevitably be knowledge gaps. Any internally employed staff also, obviously, need to be properly managed, while pension, National Insurance and the like all have to be paid.
So the reality is that outsourcing to a managed service provider definitely can replace internal IT support effectively and efficiently. At the same time it can be a cost-effective way of doing things, whether it’s providing help during an IT emergency or you’re expanding or even scaling down a business.
Some of the benefits of using a managed service provider are likely to include:
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If your internal IT team is at full capacity, but you don’t want take on more staff in-house, you could consider outsourcing part of your IT support to a managed service provider, or use specific resources for a particular project. This is a solution which can work well and outsourcing those would considerably reduce pressure on any in-house staff.
At award-winning Epoq IT, we’re a leading managed service provider with a strong focus on building long-term relationships with our clients. We offer a complete and flexible solution for managing your IT, from strategy and support to compliance, risk management and security.
Get in touch now for a chat about we could meet your IT needs in a highly personalised way, freeing you to do what you do best – running your business.
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