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Client Testimonial
" Platinum have used Epoq from day one and have found them easy to deal both in person and on the telephone. As we're not very IT Literate Epoq have always explained things in ways that could be understood which has made the upkeep of our computer systems a lot easier. "
Julie Mace, Managing Director. Platinum Resourcing Ltd
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At Epoq IT we have employed a leading Service Management tool to enable us to efficiently log, investigate and resolve our client’s IT faults and requests. It enables us to analyse trends and patterns, allowing us to tailor our support service to each customer’s needs and provide valuable feedback on how we are assisting their business. |
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Services / What we do
To access the different services we offer, please click on the links below:
Desk Side Support
Remote Support
Onsite Support
Phone Support
Network Support
Anti Virus and Spyware Protection
Security and Firewalls
Active Directory
Data Backup and Recovery
Monitoring and Preventative Maintenance
Lotus Notes Application support
Installations
Network Installation including design, migration and new installs
Firewalls, Switches and other Network Infrastructure
Thin Client Installations
Bespoke Business Applications and Databases
Documentation
Work Instructions & Procedures
Project Documentation
Pharmaceutical Documentation to GxP standard
Auditing
Procurement
Hardware and Software
Cabling and Other Services
CAT 5 and CAT 6 Installations
Digital and IP Telephony
Air Conditioning and Uninterruptible Power
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